{"id":3020,"date":"2024-01-10T12:10:43","date_gmt":"2024-01-10T12:10:43","guid":{"rendered":"https:\/\/autogenai.dsstaging2.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/"},"modified":"2025-10-23T11:18:44","modified_gmt":"2025-10-23T11:18:44","slug":"serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai","status":"publish","type":"post","link":"https:\/\/autogenai.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/","title":{"rendered":"Serco Agrees Partnership with Innovative UK Tech Start-Up AutogenAI After Pilot Shows up to 85% Time Saving in Knowledge Management Using AI."},"content":{"rendered":"\n<p>With AI reshaping the business landscape, Serco is partnering with the UK start-up focussing on the public sector \u2013 a global market worth over \u00a3700 billion. The partnership will see the tech company\u2019s AI deployed by Serco for knowledge management and collaboration aimed at supporting Serco\u2019s work with governments in over twenty countries.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/autogenai.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/#Pilot_Results_and_Early_Success\" >Pilot Results and Early Success<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/autogenai.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/#Statement_from_Serco_Group_Chief_Executive\" >Statement from Serco Group Chief Executive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/autogenai.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/#Statement_from_AutogenAI_CEO\" >Statement from AutogenAI CEO<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/autogenai.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/#Mark_Irwin_Serco_Group_Chief_Executive_said\" >Mark Irwin, Serco Group Chief Executive said:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/autogenai.com\/uk\/blog\/serco-agrees-partnership-with-innovative-uk-tech-start-up-autogenai-after-pilot-shows-up-to-85-time-saving-in-knowledge-management-using-ai\/#Sean_Williams_AutogenAI_CEO_said\" >Sean Williams, AutogenAI CEO said:<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pilot_Results_and_Early_Success\"><\/span>Pilot Results and Early Success<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Initial tests have shown up to an 85% time saving when managing and collating knowledge about Serco\u2019s capabilities worldwide. If deployed at scale, Serco believes the technology could produce significant productivity improvements; increase global collaboration; and lead to more innovative solutions for Serco\u2019s customers.<\/p>\n\n\n\n<p>Serco has already piloted the tool in the UK &amp; Europe business in the last 6 months.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Statement_from_Serco_Group_Chief_Executive\"><\/span>Statement from Serco Group Chief Executive<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>Mark Irwin, Serco Group Chief Executive said:<\/strong><\/h3>\n\n\n\n<p>\u201cGovernments, businesses, and other organisations are working at pace to understand the potential benefits of AI, and we are putting ourselves at the forefront of this endeavour through this partnership. The first of our \u2018Impact Pilots\u2019 aimed at enabling innovation in public services through our partnership with AutogenAI has already seen us use its functionality more than 6,000 times, generating significant knowledge content.<\/p>\n\n\n\n<p>Leveraging this capability built from deep sector expertise in our international portfolio to better enable all colleagues and serve our customers without the support of AI will soon be the equivalent of building a house without power tools. We are genuinely excited about the opportunity to leverage all that AI can bring to support the safety and productivity of our colleagues, the development of high value solutions for our customers and the delivery of our purpose to impact a better future.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Statement_from_AutogenAI_CEO\"><\/span>Statement from AutogenAI CEO<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>Sean Williams, AutogenAI CEO said:<\/strong><\/h3>\n\n\n\n<p>\u201cWe are really excited to be able to partner with Serco as a flagship client. Serco will continue to support us with product development and build scale in their deployment of our technology through additional regions in their global footprint. Serco\u2019s purpose to impact a better future through being a partner of choice to governments globally, aligns perfectly with our mission to use artificial intelligence as a supercharger for human ingenuity and make the world a better place. AutogenAI, together with Serco, will transform the quality knowledge management in the provision of services to governments globally.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Continued Collaboration and Expansion<\/h3>\n\n\n\n<p>With AI reshaping the business landscape, Serco is partnering with the UK start-up focussing on the public sector \u2013 a global market worth over \u00a3700 billion. The partnership will see the tech company\u2019s AI deployed by Serco for knowledge management and collaboration aimed at supporting Serco\u2019s work with governments in over twenty countries.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Ongoing Results and Future Outlook<\/h3>\n\n\n\n<p>Initial tests have shown up to an 85% time saving when managing and collating knowledge about Serco\u2019s capabilities worldwide. If deployed at scale, Serco believes the technology could produce significant productivity improvements; increase global collaboration; and lead to more innovative solutions for Serco\u2019s customers.<\/p>\n\n\n\n<p>Serco has already piloted the tool in the UK &amp; Europe business in the last 6 months.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Mark_Irwin_Serco_Group_Chief_Executive_said\"><\/span><strong>Mark Irwin, Serco Group Chief Executive said:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u201cGovernments, businesses, and other organisations are working at pace to understand the potential benefits of AI, and we are putting ourselves at the forefront of this endeavour through this partnership. The first of our \u2018Impact Pilots\u2019 aimed at enabling innovation in public services through our partnership with AutogenAI has already seen us use its functionality more than 6,000 times, generating significant knowledge content.<\/p>\n\n\n\n<p>Leveraging this capability built from deep sector expertise in our international portfolio to better enable all colleagues and serve our customers without the support of AI will soon be the equivalent of building a house without power tools. We are genuinely excited about the opportunity to leverage all that AI can bring to support the safety and productivity of our colleagues, the development of high value solutions for our customers and the delivery of our purpose to impact a better future.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sean_Williams_AutogenAI_CEO_said\"><\/span><strong>Sean Williams, AutogenAI CEO said:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>\u201cWe are really excited to be able to partner with Serco as a flagship client. Serco will continue to support us with product development and build scale in their deployment of our technology through additional regions in their global footprint. Serco\u2019s purpose to impact a better future through being a partner of choice to governments globally, aligns perfectly with our mission to use artificial intelligence as a supercharger for human ingenuity and make the world a better place. AutogenAI, together with Serco, will transform the quality knowledge management in the provision of services to governments globally.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With AI reshaping the business landscape, Serco is partnering with the UK start-up focussing on the public sector \u2013 a global market worth over \u00a3700 billion. The partnership will see the tech company\u2019s AI deployed by Serco for knowledge management and collaboration aimed at supporting Serco\u2019s work with governments in over twenty countries. Pilot Results&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3021,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[21],"tags":[],"class_list":["post-3020","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Serco partners with AI start-up AutogenAI | AutogenAI<\/title>\n<meta name=\"description\" content=\"Serco partners with AutogenAI to boost global public sector innovation, achieving up to 85% time savings in knowledge management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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