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How Do LLMs Work? A Guide to Large Language Models

Fact vs. Fiction: Combating AI Hallucinations with Sourced Research

Making Sense of “LLMs” in Plain Language 

Large language models (LLMs) are like super-smart chatbots that can provide answers for questions asked using normal human language—including all the most widely spoken languages on Earth—and respond just like and as fast as a human would. But how can they do this? How do they work?  

In the simplest terms, these models learn through a training process that uses text—lots and lots of text—to identify word patterns using a special kind of machine learning called “deep learning.”  

Imagine reading billions of books, articles, and messages and remembering all the word patterns the writers used.  

That’s what LLMs do.  

This type of training includes attention mechanisms that provide focused input and fine-tuning processes that train them to accomplish specific tasks. Together, these train the LLMs to easily and quickly answer questions, generate text, and assist with complicated activities. 

Ready to find out how?  

In this article, we’ll start with the basics, explain how these models “learn,” and show you what companies like AutogenAI are doing to take this technology further.  

What Is an LLM?

Imagine using a tool that could remember every piece of information it was trained on, from books to articles to websites, and use that vast knowledge to help you write reports, come up with recipes, or plan exciting vacations.  

This is similar to how a type of artificial intelligence (AI) called a “large language model” (LLM) works. The “large” part refers to the huge amount of text the model is trained on—sometimes even the entire contents of the Internet. 

When you ask an LLM a question, it doesn’t provide a random response. Instead, it quickly analyzes all the text it has learned from to find word patterns. Then it uses those patterns to suggest the most sensible appropriate answer.  

Learn more about Large Language Models here.

How Do LLMs Learn? 

Step 1: The Training Process – “Reading” Billions of Words 

First, LLMs go through a training process. This process involves inputting an enormous stream of words into the model. This stream can include everything contained in books, magazines, and newspapers, even entire websites, as well as student essays, emails, and anything else you can think of. As the model analyzes this information, it begins to identify common patterns in how words and phrases are used. The model is taught to recognize that “cloud” and “sky” are related, and that “kitten” can be related to “cat” as well as to “heels,” and so on.  

This training process uses something called neural network architecture. To help you understand what this is, picture a city map. Its structure involves a lot of streets and highways with many unique connection points. Each connection point on the map is equal to a “data point” in a neural network. Each data point helps the model link words that are likely to appear together. The more data the model “reads,” the better it gets at predicting what makes sense in human language. 

Step 2: Understanding Context with the Attention Mechanism 

After processing all of the text entered into it, the LLM analyzes the context, or how words are arranged when they describe a certain object or situation. This is where the attention mechanism comes in. You know how sometimes when you’re reading a long paragraph, you skim most of it and only focus on the parts that address the main idea? That’s what attention mechanisms do—they enable the LLM to identify the most important words in a sentence. 

For example, if you ask an LLM, “What’s the weather like in Paris in April?”, it will focus on “weather,” “Paris,” and “April” to provide a relevant response. This helps the model generate responses that seem specific and accurate. Of course, the question must be specific. If you ask this question, you might want to specify Paris, France so you don’t get the weather report for Paris, Texas or Paris, New Zealand!   

How Do LLMs Know So Much? The Power (and Limits) of Fine Tuning 

The initial training of a Large Language Model (LLM) is followed by a process known as fine-tuning, which improves its performance on specific tasks. For example, a model could be fine-tuned with medical procedures and terminology to assist healthcare professionals, or with financial information to aid banking institutions. This process involves feeding the model targeted examples, which help it to perform tasks with higher precision and provide responses suited to particular contexts. 

But, it’s important to remember that while fine-tuning is beneficial, it is not the ultimate solution, and can even present challenges for enterprises. These challenges include being static and not easily scalable, lacking flexibility with document permissions, and issues with hallucination and truth grounding. In contrast, Retrieval-Augmented Generation (RAG) is a more effective approach for enterprise applications. RAG empowers organizations to generate smarter, more compliant, and competitive documents. To learn more about fine-tuning, its limitations, and why AutogenAI recommends RAG for large enterprises, read our previous article: AI Fine-Tuning: What is it, why is everyone talking about it, and does it even matter?   

Why Are LLMs So Good at Understanding Language? Let’s Talk About Transformer Architecture 

The real magic of LLMs comes from their transformer architecture. This is a type of deep learning model that’s especially good at analyzing language sequences, like sentences. Transformers are built to look at the relationship each word in a sentence has with the other words all at once, rather than reading them one-by-one. This helps the model process the whole picture quickly and accurately. 

To use the example of a city map again, think of a transformer as a map navigation system. Rather than looking at each road separately, the system considers the entire network to identify connections and relationships to determine the best route to a destination. Within an LLM, the ability to process all parts of a sentence at once helps the model understand context and subtlety. 

What Can LLMs Do? Practical, Everyday Examples 

Now that we know how LLMs work, let’s explore what they can do. They’re used in many ways, from assisting with writing tasks to providing customer service. Here are some common uses: 

1. Text Generation:

Have you ever typed a sentence and had your smartphone suggest what you might want to say next? That auto text is a simple form of generative AI at work—it generates new content for you. LLMs take it up a notch by helping people draft emails, write articles, or even create stories from scratch. 

    2. Language Translation:

    Have you ever used a tool to translate a word or phrase that’s in a language you don’t speak or read? LLMs help with that, too. By understanding language patterns across different languages, they can translate with surprising accuracy and at a speed that enables the speakers to have a normal conversation. 

      3. Customer Support:

      When you “chat” with customer support online, there’s a good chance an LLM is behind it, answering common questions and guiding you through simple steps. The model has been fine-tuned to understand product information and customer language, and to respond helpfully. 

        4. Answering Questions:

        If you have ever asked a virtual assistant like Siri or Alexa a question, an LLM helped generate the response. These models are designed to answer questions by pulling from everything they’ve learned, making them useful for general knowledge inquiries. 

          Why Do We Use LLMs?  

          LLMs have become popular because they’re extremely versatile. They can be trained for specific tasks, and once they know something, they don’t forget it. In fact, they can continually add new information to their knowledge base. This makes them useful in a wide range of applications. But why else do we use them? 

          1. Timesaving: Imagine having to read an entire library to find the answer to a question. LLMs have already done that, so they can create answers to your questions almost instantly because they have all the information on the topic you are researching. 
          1. Adaptability: Because LLMs can be fine-tuned, they can adapt to meet the needs of industries and organizations. Whether you want a model to act as a friendly customer service bot or a specialized technical assistant, it can adjust its tone and information accordingly.  
          1. Consistency: Unlike humans, who might get tired or make mistakes, an LLM never does. It provides the same level of effort every time. This is especially useful for repetitive tasks, like responding to the same questions on a help desk.  

          How LLMs Keep Getting Better 

          LLMs are continually updated with new data, upgraded training, and fine-tuning efforts. Imagine giving a helpful robot a new library to read every few months. By learning from recent information, LLMs stay relevant and improve over time. 

          They also benefit from advances in machine learning. For example, researchers are constantly working to make attention mechanisms and transformer architectures more efficient. This means LLMs are becoming even better at understanding language and responding appropriately and accurately. 

          What’s Next for LLMs? The Future of Language Models 

          We’ve shown how LLMs have already transformed how we interact with technology, but their future abilities are just beginning to unfold. Here are some of the ways language models are expected to evolve and affect our lives even more deeply: 

          Understanding Subtlety and Emotion in Text:

          LLMs are great at recognizing the words you type, but not the emotions behind them. In the not-too-distant future, LLMs will be able to detect sarcasm, humor, or frustration. Imagine sending a text that says “Sure, I’m fine” when you’re really upset. A future LLM could detect that tone and respond appropriately. Imagine how nice it would be if a customer service chatbot realized you were unhappy or frustrated and offered extra assistance or a discount without waiting for a human supervisor. 

            Becoming a New Kind of Personal Digital Assistant:

            Right now, LLMs can answer questions and help with general tasks, but future language models might provide more complex, real-life planning and organizing. What if an LLM could schedule a doctor’s appointment, taking into consideration your other appointments and travel time, and then sync with your reminders and preferences? Or imagine having an LLM plan a big move across town or across the country by suggesting the best time to go, hiring movers, booking storage, and even providing advice for handling stress during the process. It would be like having a personal assistant, therapist, and life coach rolled into one. 

              Providing Contextual Real-Time Guidance:

              Future language models will likely be embedded in devices we use daily, like a car or smart home system. Imagine you’re driving in heavy traffic and, instead of just giving directions, your car’s LLM-based assistant calmly talks you through alternate routes, provides tips for staying alert, and even gives gentle reminders to breathe and relax. In smart homes, LLMs could learn family routines over time and offer subtle suggestions, like lowering lights to help kids wind down or adjusting the thermostat just as everyone’s getting home or going to bed. 

                Learning to Collaborate in Teams with Humans:

                Working on a group project can be a challenge. A future LLM could learn team dynamics, share relevant updates with different members, and adapt to each person’s preferred method of communication. It might even help resolve misunderstandings by suggesting ways to phrase feedback more diplomatically. This could make LLMs valuable as active participants in group projects, understanding and balancing different personalities, styles, and goals. 

                  Becoming a Creative Partner in Real-World Projects:

                  Language models could move beyond providing ideas to becoming true creative collaborators. Think about writing a screenplay or designing a video game. An advanced LLM could help brainstorm ideas, create worlds, develop character dialogues that evolve with the plot, and even map out story arcs. For aspiring business owners, a future LLM could analyze the market, come up with business ideas, create a pitch deck and budget, write emails tailored to different contacts, and generate detailed feedback. It wouldn’t replace your vision but could serve as a creative partner to bring ideas to life very quickly. 

                    Serving as Personal “Knowledge Coaches” for Continuous Learning:

                    The world is constantly changing, and keeping up with new knowledge can be overwhelming. In the future, an LLM could help you stay on top of trends in your field, notify you of changes in a specific area, or even serve as a personalized learning coach. For example, if you’re interested in learning French, a future LLM could provide daily vocabulary challenges, tailor sentences based on your progress and create short quizzes and “chats” to reinforce what you’ve learned. It could become a customized tutor, always available, and perfectly adapted to your pace. 

                      Wrapping Up: Understanding LLMs in Simple Terms 

                      The future of LLMs will involve a balance of helpfulness, adaptability, and real-time responsiveness, allowing them to fit naturally into our lives. Instead of simply answering questions, LLMs could soon assist with all kinds of personal, professional, and creative tasks—sometimes before we even think to ask.  

                      These huge, timesaving models that make our lives so much easier work by “learning” billions of words and making sense of them and their patterns through transformer architecture and attention mechanisms. They can be fine-tuned to handle specific tasks, which makes them versatile tools for everything from customer service to creative writing.  

                      They certainly sound complicated, but at their core, LLMs are just big collections of software code designed to understand language. Now that you know how they work, the next time you ask a chatbot a question or a text suggestion pops up when you’re writing an email or text message, you’ll know a little more about what’s happening behind the scenes. And as these models keep getting better, expect even more exciting uses for LLMs in the future. 

                      AutogenAI uses specialized LLMs to help companies create high-quality, personalized proposals with impressive speed and accuracy. These powerful AI tools safely and confidentially analyze vast amounts of company information. Then, after learning patterns and context from past documents, they help proposal writers capture exactly what each proposal needs. This means companies get secure, tailor-made content that’s relevant, persuasive, and ready to go—all while saving valuable time and resources. By constantly improving our technology, AutogenAI makes it easier than ever for teams to create winning proposals that truly stand out from the rest. 

                      May 15, 2024